What We Will Cover in the Full Workshop on Thursday, May 21st:
eBusiness Profit Strategies is a day-long event that help your company drive profits in any economy with proven eBusiness
strategies that will: Increase Revenues Improve Marketing ROI Cut Operating Costs Reduce Cycle Times And more!
Course Overview
1. Introduction to eBusiness
*The Information Communication Technology (ICT) Economy
*Organizational transformation through the Internet and related technologies
*21st Century eBusiness Defined 2. eBusiness Strategy Elements
*Supply Chain Management
*eProcurement
*eMarketing
*Customer Relations Management (CRM)
*eLearning & Knowledge Management
*eCommerce 3. Change Management Implications
*Structural Innovations and Emerging Forms of Organization
*Process Innovations
*Work Flow Innovations
*Inter-Organizational Innovations 4. Analysis and Design Model This class will be filled with real examples that have been utilized in the business world. Many of the processes that will be taught
can be implemented in small, mid-size, and large businesses
Here are a few Internet Technology Rules that will guide the course structure: Rule
| | Rule 1
| Technology is no longer an afterthought in formulating business strategy, but the actual cause and the driver.
| Rule 2
| The ability to streamline the structure, influence, and control of the flow of information is dramatically more powerful
and cost-effective than moving and manufacturing physical products. | | Rule 3 | Inability to overthrow the dominant, outdated business design often leads to business failure.
| Rule 4
| The goal of new business designs is to create flexible outsourcing alliances between companies that not only off-load
costs, but also make customers ecstatic. | Rule 5
| E-commerce is enabling companies to listen to their customers and become either "the cheapest", "the most familiar"
or "the best."
| Rule 6
| Don't use technology just to create the product. Use technology to innovate, entertain, and enhance the entire
experience surrounding the product, from selection, and ordering to receiving and services. | Rule 7
| The business design of the future increasingly uses reconfigurable e-business community models to best meet
customers' needs.
| Rule 8
| The tough task for management is to align business strategies, processes, and applications fast, right, and all at once.
Strong leadership is imperative.
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There is a realization facing many businesses today that technology, primarily internet based technology, is growing at a hyperactive
pace. The"e-economy" is forcing business owners and decision makers to keep a constant eye on the horizon in terms of market
trends, technology, market conditions, and customer needs. The method of continuos planning in an e-business world consists of: - Knowledge building and capability evaluation: Develop a clear understanding of what capabilities you need in
order to address the identified customer needs. - Develop a comprehensive e-business design: Developing the competency that lays the foundations to address the
customer needs. - E-Business Blueprint: Provides the vital link between the e-business design, the business goals, and the technology
foundation. It maps the projects and performance milestones that must be achieved. - Application Development and Deployment: Translates the key milestones and projects in to integrated applications.
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